Vinita Bansal

Work is filled with difficult moments—a mean coworker, a boss who ignores your ideas, unrealistic demands from stakeholders, and a problem that turns out harder than expected. Such moments often arouse strong feelings of anger, hurt, frustration, desperation, self-doubt, low self-worth, and inadequacy. Instead of tackling the situation with a clear head, we let our emotions determine how we think and how we act. We either: Ignore the problem for too long, which messes with