Forget ‘Founder Mode,’ what about Customer Mode?
You might have noticed a lot of the online services and websites you’re using are kind of getting … worse. Google search results are cluttered with sponsored links, dating apps have a pay wall, and that article you’re trying to read keeps reloading to deliver unwanted programmatic ads. Author and journalist Cory Doctorow has coined the term “enshittification” to describe the phenomenon. The good news: this means there are different sectors that are ripe for
Theresa Loconsolo, Rebecca Bellan
January 29, 2025