AI
Why Personalization Programs Fail
Hard Truths and Paths Forward Ian Xiao · Follow Published in Towards Data Science · 6 min read · 8 hours ago — Photo by Luke Jones on Unsplash TLDR: Many Personalization programs are stuck despite ambitious aspirations, solid technical design, and dedicated teams. This article explores common reasons and offers a path forward for program owners and technical staff. Disclaimer: This is my personal view. It does not necessarily reflect the view of my
Ian Xiao
September 3, 2024