The Rise of Groupware
A version of this post originally appeared on Tedium, Ernie Smith’s newsletter, which hunts for the end of the long tail. These days, computer users take collaboration software for granted. Google Docs, Microsoft Teams, Slack, Salesforce, and so on, are such a big part of many people’s daily lives that they hardly notice them. But they are the outgrowth of years of hard work done before the Internet became a thing, when there was a