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I Told My Team to Complain Every Week—It Transformed Our Productivity | HackerNoon
Photo by Dylan Gillis on Unsplash More than a decade ago, I had the opportunity to take a Total Quality Management (TQM) course by none other than Andrzej Blikle at ASBIRO, a unique Polish educational institution where only entrepreneurs teach entrepreneurship. Since then, I’ve been testing and refining various TQM techniques with my teams, especially in the startup world. I’m sharing some of my observations and ideas I’ve implemented, with a focus on weekly Kaizen-style