ServiceNow advocates for ‘invisible’ AI agents to ease worker adoption
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Enterprises are beginning to deploy AI agents. However, if organizations plan to deploy agentic ecosystems at scale and improve employee acceptance, they might consider treating AI agents as tools working in the background to avoid intimidating employees who think they have to know how to use these tools. Dorit Zilbershot, vice president of AI and Innovation